Do you have passion, drive, and an aesthetic-eye?

We are always looking for the best and brightest in Medical Aesthetics, please read through the positions below for opportunities to work with us.

Lead Medical Support (RN/MA)

About the Role

Midtown & Water Street (In-Person Role) with Competitive Salary + Bonus + Benefits

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The Lead Aesthetic RN/MA plays a critical role in executing BevelUp’s clinical experience at the highest level. This position is responsible for supporting providers in delivering seamless, safe, and elevated treatments while maximizing provider efficiency, schedule performance, and overall clinic flow. This individual operates as the bridge between providers, operations, and guest experience, ensuring that every detail, from room readiness to consumables to client communication, is executed with precision.

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Beyond clinical support, this role is responsible for managing Medical Assistants across both locations, optimizing scheduling, maintaining inventory discipline, and identifying opportunities to improve efficiency, reduce waste, and enhance the overall guest experience.

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Professional Objective:

Support BevelUp’s providers, operations, and guest experience teams by delivering seamless clinical assistance, optimizing provider efficiency, maintaining operational excellence across both locations, and ensuring every guest interaction reflects the elevated BevelUp standard.

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Responsibilities:

Clinical Support & Guest Experience

Support providers during consultations and treatments, ensuring seamless execution and elevated guest care
Prepare guests for treatment, including intake verification, medical history updates, and pre-treatment photography
Act as a scribe during treatments to ensure accurate, real-time documentation
Educate guests on pre- and post-care to reinforce safety, trust, and retention
Anticipate provider needs to optimize treatment flow and minimize downtime between appointments
Ensure every guest feels confident, informed, and well cared for throughout their visit

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Provider Efficiency & Schedule Optimization

Manage and oversee provider schedules across Midtown and Water Street to ensure optimal flow and productivity
Monitor daily execution to ensure providers are on time, rooms are turned efficiently, and schedules are maximized
Identify gaps, inefficiencies, or delays in real time and proactively resolve
Support utilization optimization by ensuring schedules are structured to support revenue and guest experience
Partner with Guest Relations and Leads to ensure strong alignment between booking, flow, and execution

What You Should Have:

Registered Nurse (RN) or Certified Medical Assistant (CMA)
Minimum 5 years of experience in aesthetics, wellness, or plastic surgery
Strong understanding of aesthetic treatments, clinical workflows, and patient care standards
Experience managing teams and overseeing multi-location operations preferred
Proficiency with EMR systems and clinical documentation
Highly organized with strong operational and inventory management skills

Behavioral Characteristics:

Highly organized, detail-oriented, and operationally strong
Proactive and solutions-driven with a strong sense of ownership
Calm, composed, and efficient under pressure
Service-driven with a commitment to exceptional guest experiences
Strong communicator and collaborator across departments
Adaptable and thrives in a fast-paced, high-performance environment
Motivated by growth, excellence, and continuous improvement

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Compensation & Benefits:

Competitive salary + performance-based bonus
Benefits package (health, PTO, etc.)
Growth opportunities within a scaling organization
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To apply: Send resume to hello@bevelup.com

apply now

Guest Relations Specialist

About the Role‍

We’re seeking a warm, polished, and dependable Guest Relations Specialist to be the face of BevelUp. In this role, you’ll create exceptional first impressions, deliver 5-star hospitality, and provide essential administrative support to ensure the spa operates smoothly and efficiently. You’ll work closely with both providers and guests, supporting daily operations through outstanding customer service, clear communication, organization, and a natural ability to guide sales conversations.
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Our ideal candidate is quick to learn, detail-oriented, and genuinely passionate about helping others feel confident and empowered. If you thrive in a luxury environment, love creating elevated client experiences, and want to learn from some of the best in the aesthetics industry, this is your opportunity to grow with a brand that’s setting a new standard.

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Professional Objective:

Serve as the face and first impression of BevelUp, delivering a five-star, Ritz Carlton-level experience that is warm, professional, and memorable. Own the guest relationship with authenticity and care while strategically driving revenue through client retention, rebooking, retail sales, and expert-level knowledge of all treatments and offerings.

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Responsibilities:

Greet every guest warmly, by name, with a welcoming smile and presence that embodies the BevelUp lifestyle.

Deliver a seamless check-in and check-out experience that feels high-touch, personalized, and refined.
Create an immersive sensory experience in the lobby — ensuring a pristine, elevated, and peaceful environment at all times.
Offer first-time guests a brief spa tour and help orient them to the BevelUp experience.
Own the rebooking conversation and proactively guide guests to their next appointment to maintain treatment consistency and results.
Increase retention by discussing future treatment plans, provider recommendations, and the value of continued care.
Maintain strong knowledge of all services and products in order to confidently educate guests and increase retail sales.
Promote memberships, gift cards, and featured promotions with clarity and enthusiasm.
Maintain clear, efficient communication with providers, medical assistants, and management to ensure a seamless guest journey.
Accurately track bookings, adjustments, and cancellations while optimizing the provider schedule for productivity.
Be proactive in anticipating guest needs and solving challenges with grace and confidence.
Handle inbound phone calls and email inquiries with professionalism, warmth, and knowledge of availability and offerings.
Help fill less desirable appointment times strategically and manage the guest book to maximize capacity.
Adhere to all local and federal regulations and HIPAA compliance.

What You'll Do:

Experience in high-end guest service, luxury retail, or aesthetic/wellness environments preferred.
Exceptional communication and listening skills.
Knowledge of spa menu offerings and medical aesthetics treatments (or willingness to learn).
Organized, detail-oriented, and self-motivated.
Comfortable in a goal-driven environment.

What You Should Have:

Customer Service (minimum 1 year experience)
Retail or Sales Experience (1-3 years of experience)
Aesthetic/Medspa Experience (preferred but not required)

Job Type: ‍

Part-Time Position: 20-29 hours
Full-Time Position: 32-40 hours

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Why You'll Love It Here:

BevelUp isn’t your typical medical aesthetics office, we’re redefining the medspa experience. From our modern, convenient location to our expertly trained team and thoughtfully curated treatment menu, everything we do is designed with the guest at the center. We elevate both experience and results by making facial aesthetic treatments seamless, personalized, and effortlessly convenient.

To apply: Send resume to hello@bevelup.com

apply now